FOR INDIVIDUAL APPLICATIONS
You can retrieve your application online, by returning to the visa and passport application page, tick the terms and condition box, click proceed with visa or passport application and the next page will give you the option to retrieve your application with your visa or passport reference number, surname and date of birth.
FOR GROUP/FAMILY APPLICATIONS (only applicable for visa application)
You can retrieve your application online, by returning to the visa application page, tick the terms and condition box, click proceed with visa application then click on Group/Family Booking. Retrieve visa application, enter Group Reference Number and Application Reference Number then retrieve application.
For Organizations enter your username and password and the next page will give you the option to retrieve your Group/Family application with your group reference number.